Deletion summary
This page is the public Morph deletion resource for users and app assessment teams. Account deletion means deleting the app account and eligible personal data associated with that account, subject to verification and limited retention required for security, abuse prevention, legal compliance, or transaction records.
In-App Request
If deletion controls are available in your Morph account, sign in, open account or privacy settings, and submit an account/data deletion request from there.
Web Request
If you cannot access the app, email support@wmtan.com from the email address associated with your Morph account. Include that you are requesting deletion of your Morph account and associated data.
Uninstalling Does Not Delete The Account
Uninstalling Morph from a device only removes the local app installation. If an account or AI data has been synced to WMTAN systems, the user still needs to submit an account/data deletion request to remove eligible data from active systems.
Verification
WMTAN may ask for identity and account-ownership verification before deleting or disclosing account data.
Request Content
A deletion request should include the product name, account email, the requested action, and whether the user wants account deletion, data deletion, or both. Users should not send unnecessary AI prompts in the request email.
Processing Window
WMTAN reviews deletion requests after verification and processes eligible deletion as soon as reasonably practical. Complex requests, backup cleanup, legal review, or unresolved account ownership questions may require additional time.
Confirmation And Follow-Up
After receiving a request, WMTAN may respond to verify the account, clarify the deletion scope, or confirm when eligible deletion has been processed. Users should keep the response email for follow-up if needed.
What May Be Retained
We delete or anonymize eligible account and personal data after verification. Some security, fraud prevention, abuse, audit, legal, or transaction records may be retained when required or permitted by law.
Backups And Logs
Data removed from active systems may remain in encrypted backups, disaster recovery copies, or security logs for a limited period until those systems rotate or expire according to operational retention rules.